After a crash,
start here.
Use one next step at a time. Put safety and emergency help first, then document the scene, exchange information, and save what you need for later.
Right now.
Follow the list in order. Each card starts with the next action, then keeps the explanation available when you have room to read it.
Emergency help
Call 911 for injuries.
More detail
Call 911 for immediate danger, blocked traffic, or suspected impairment. Responders can tell you whether a report will be made and how to get its number or copy. If you cannot call, ask someone nearby.
- 02Start here
Take one safe step at a time.
More detail
Start with the next safe action and move through the guide one step at a time. Swerve gives general roadside information without requiring an account.
- 03Safety
Stop, get safe, and check for injuries.
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Get the scene as safe as you can before documenting anything.
- Stop immediately. Never leave the scene.
- If safe, move out of traffic.
- Turn on hazards and use flares if available.
- Check yourself and others for injuries.
- 04Facts first
Stick to facts and follow responder instructions.
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Keep your account factual while you speak with the other driver and responders.
- Do not guess, admit fault, or apologize as if you caused the crash.
- Describe how you feel honestly, even if symptoms seem minor.
- Do not sign a document you do not understand. Ask what it does first, and get advice before releases or settlements.
- Follow responder instructions.
- 05Document the scene
Document the scene if it is safe.
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If it is safe, photos and video may help document what happened.
- Wide shots of the scene
- Close-ups of all damage
- License plates of all vehicles
- Skid marks or debris
- Road signs and traffic lights
- Look for cameras nearby. If possible, find out who controls them and how to request the footage.
- 06Exchange information
Exchange names, phone, insurance, and vehicle details.
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Exchange the information you may need for follow-up, and write it down while the details are available.
- Other driver name
- Phone number
- Insurance company
- Policy number
- License plate
- 07Health
Watch for symptoms and seek care when needed.
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Some injuries are not obvious right away. Symptoms of concussion or internal bleeding may appear later.
Contact a medical professional promptly if you have symptoms or any concern. Seek emergency help for severe or worsening symptoms. A clinician can decide what care you need.
- 08Insurance
Notify your insurer and keep a record.
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Check your policy and keep a simple record of every insurance conversation.
- Notify your insurer promptly and check your policy for its specific reporting deadline.
- Be brief and factual. Share what you know without guessing.
- Save names, claim numbers, and notes from every call.
- 09State information
Check the published information for your state.
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State-specific information is shown only after research, review, approval, and deliberate publication. Swerve does not substitute another state’s information when a packet is unavailable.
- 10Keep it close
Keep this guide and checklist close.
More detail
When the immediate steps are complete, keep the resources you are most likely to use again within reach. The guide stays free and available without an account.
State information.
Swerve shows state-specific information only when a packet has been researched, reviewed, approved, and published. State rules vary and change.
Delaware information
Delaware information is being reviewed
Swerve will show this state’s guidance after each topic has source evidence and administrator approval. No placeholder legal answer is shown here.
Not legal advice.
Keep it close.
Save the resources that make sense for you. The free Guide remains the starting point for everyone.
General information
Educational guidance only. Laws vary by state.
General information
Educational guidance only. Laws vary by state.
Swerve provides general education for the first moments after a crash. It does not constitute legal advice or create an attorney-client relationship. Laws vary by state and change. Verify important decisions with an official source or a licensed attorney.
Read the full Legal Overview